Shipping Policy

Shipping Policy for Tieu Jewellers

Thank you for choosing Tieu Jewellers for your jewelry needs. We aim to provide a seamless shopping experience, including efficient and reliable shipping services. Please read the following shipping policy carefully to understand how we handle shipping orders:

1. Order Processing Time:

  • Orders are typically processed and shipped within [number] business days of receiving payment confirmation.
  • During peak seasons or promotional periods, order processing may take longer. We appreciate your patience during these times.

2. Shipping Methods and Carriers:

  • We offer various shipping options, including standard and expedited shipping, depending on your location and preferences.
  • Shipping carriers may include but are not limited to [list of shipping carriers].
  • Shipping costs and delivery times will be calculated and displayed during the checkout process.

3. Shipping Destinations and Estimated Delivery Times:

  • We ship to the following destinations with estimated delivery times:
    • Canada: 6 to 15 days
    • USA*: 6 to 15 days
    • UK: 4 to 10 days
    • Australia: 6 to 12 days
    • EU: 6 to 20 days
    • Rest of World: Delivery times vary by location. Please check estimated times at checkout.

4. Shipping Delays:

  • While we strive to meet estimated delivery times, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or unforeseen circumstances with the shipping carrier.
  • We appreciate your understanding and patience in such situations.

5. Shipping Restrictions:

  • Certain products may be subject to shipping restrictions or regulations imposed by local authorities. Please ensure that you are aware of any applicable restrictions before placing your order.

6. Shipping Fees:

  • Shipping fees are calculated based on the selected shipping method, destination address, and the weight or dimensions of the package.
  • Shipping fees will be displayed during the checkout process before you complete your purchase.

7. Order Tracking and Support:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • If you have any questions or concerns regarding the shipping of your order, please don't hesitate to contact our customer service team at tieujewellers@gmail.com. We are here to assist you with any inquiries related to tracking, delivery, or shipping options.

By placing an order with Tieu Jewellers, you acknowledge that you have read, understood, and agree to our shipping policy outlined above.

Thank you for choosing Tieu Jewellers. We appreciate your business!